Zeta Cyber Solutions (P) Ltd. offers the following support services to support ContracERP users:
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Telephone support – Incoming Calls – via Toll-free number
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Telephone Support – Outgoing Calls – from India through its International Call Centre
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E-mail support – Dedicated Chat Support over MSN or Yahoo
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Onsite support – Engineers will be deputed onsite on request
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Remote Login Support – ZCS engineers can log into the customer’s database server over the Internet using highly secure connectivity using VNC, Pc-Anywhere, Telnet, etc. to fine-tune the application, install patches to accommodate software updates, maintain the database, etc.
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Through the dedicated website – Application updates, news, tips, problem reporting, related downloads, etc.
All services are available 24 hours, 7 days a week.